Video issues?

This topic has 11 replies, 6 voices, and was last updated 8 years, 3 months ago by Brian.

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- January 31, 2017 at 2:40 pm #61948
  kubrider
  Participant
  Is anyone else experiencing issues with any of the lesson videos?
  Last two days have been strange, starting and stopping to flat out refusing to play at all.
  Thanks
  Rob
- January 31, 2017 at 3:53 pm #61960
  Bryce-AKguitar
  Keymaster
  I personally haven’t had any problems or have heard about anybody else. What browser are you using? Sometimes it helps to clear the cache. If this does not improve soon for you I would email Brian at support@activemelody.com.
  
  -Bryce
  Anchorage, Alaska
- January 31, 2017 at 4:08 pm #61962
  kubrider
  Participant
  Thanks Bryce, will do.
- January 31, 2017 at 4:36 pm #61965
  charjo
  Moderator
  I can’t get EO 092 to play this afternoon. I’m using Chrome.
  John
- January 31, 2017 at 4:36 pm #61966
  charjo
  Moderator
  I can’t get EO 092 to play this afternoon. I’m using Chrome.
  John
- January 31, 2017 at 5:13 pm #61968
  kubrider
  Participant
  Interestingly enough that’s where my problem began. Maybe it’s just selective?
  But to be clear there were others as well.
- January 31, 2017 at 6:06 pm #61973
  Richard S
  Participant
  I have the same problem with 092. It seems unique to it as far as i can tell, tried 3 other vimeo vids and they work. Keep getting message
  “Gazonks! Video cannot play with your setup”
  
  Too many accessing the video because of recent publicity?
  
  Richard
- January 31, 2017 at 6:07 pm #61974
  Bryce-AKguitar
  Keymaster
  Strange. I am using Chrome and I can view EP092. I will report this to Brian.
  
  -Bryce
  Anchorage, Alaska
- January 31, 2017 at 6:34 pm #61975
  kubrider
  Participant
  Mine says “Boo hoo, can’t be played with current settings” Lol
  Richard or John try EP099, I’m having the same problem with that lesson.
- January 31, 2017 at 6:37 pm #61976
  Richard S
  Participant
  Agree 99 not working but 10 others are. Very odd – I am on a mac and have the same problem on safari or chrome.
  
  The youtube videos work, just the hidef vid on 92.
  
  The video tab works and can at least see what Brian is doing.
  
  Richard
- January 31, 2017 at 7:23 pm #61977
  Bob S
  Participant
  Just started on EP 92. No problems using Firefox
- January 31, 2017 at 9:21 pm #61986
  Brian
  Keymaster
  I can’t replicate this on my end, but obviously something was going on. Those Part 2 videos are hosted with Vimeo and I’m guessing they had some server issues on their end earlier. Usually when that happens they fix things and get them going right away. Since only some folks are experiencing this, it seems to be only affecting certain areas. Try refreshing and see if it doesn’t load ok now. In the meantime, I’ll dig around on Twitter and their support forums and see if anyone else is experiencing this.
  
  Update: Apparently they were having some issues earlier today with any video that’s older than 2 years, which seems to be in sync with what some of you have reported. They may have already fixed this, but if not, they are working on it and it should be resolved shortly!
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