No sound playing tabs

[Nick_66]

Hi,

Are there more people experiencing problems when playing the tabs on an Android device?
When I play the tabs there is no sound and sometimes it freezes. I have this on my Android tablet and Android phone.

[Richard G]

Hi Nick, no, I don’t have problems with SoundSlice audio on my Android devices. Something is amiss as you’re experiencing problems on ‘all’ your devices!
This might sound a wee bit simple but have you ensured the audio slider is turned up on the actual SoundSlice page. (eg: Foot of page Speaker graphic)

Richard

[Don Patton jr]

Hi Nick,
Try clearing your cache and rebooting. I had the same problem on my android phone and it worked fine after I cleared my cache and did a reboot.

Don P

[Nick_66]

Hi all!

Thank for the tips!

Do I have to clear the cache of a certain app?

I made sure the volume slider is al the way up. No problems there.

[Don Patton jr]

Nick,
When you bring up the lesson, clear the cache on that page . Then reboot.
When you bring the lesson back up, it should work fine.

Don P

[Nick_66]

Hi Don. Sorry, but I don’t understand what you mean by clearing the cache of that page? How do I do that?

[Don Patton jr]

Nick
When you open up the attached file, you will see a box with a number in it, at the top upper right side.
Tap that box and it will open up all of your cached tabs. Delete all of those open tabs. Then reboot…

Don P

[Nick_66]

Ok, thanks for the help! I will check this tonight.

[Author]

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